broq.world uses NOVAPOSHTA for all shipments within Ukraine. Worldwide delivery is carried out by UKRPOSHTA for standard delivery. All orders are trackable.
The Products shall be delivered by shipping courier to the address indicated by you in the Order. Your signature shall be requested upon delivery of the Products.
For security reasons, broq.world shall not process any order addressed to a post office box or accept any order that does not allow to identify the natural person held to be the recipient of the order and the relevant address.
The shipping costs shall be indicated expressly and separately from any other cost or expense upon completion of the filling in of the Order and prior to pressing the Purchase Button.
In the cases of worldwide delivery, broqqworld.com shall carry out customs clearance of the Products at the border of Ukraine and shall be responsible for paying all the relevant customs charges (if any) in accordance with the applicable law on shipping (export) of the goods. Such customs charges are included in the prices of the Products as indicated on the Website.
When receiving the Products from the shipping courier you shall carry out customs clearance in connection to the import of the Products to your country and you shall be responsible for paying the relevant taxes, VAT (if applicable) and all the other customs charges (if any) in accordance with the applicable law on shipping (import) of the Products. Such customs charges are not included in the prices of the Products as indicated on the Website as they are determined by the competent authorities of your state. broqqworld.com advise that prior to pressing the Purchase Button you find out about the applicable rate of the taxes, VAT, and other import charges (if any) for the Products you order.
The Products are deemed to be delivered upon handing them by broq.world to the shipping courier. broq.world shall deliver the Products to the shipping courier within 10 (Ten) working days of the date of payment for the Products. broqqworld.com shall not be responsible for the loss or damage of the Products by the shipping courier. Shipping time estimates are stated from the moment the Products are handed to the shipping courier. The shipment by NOVA POSHTA usually takes 1-3 working days. The term of the shipment by UKRPOSHTA depends on the country of delivery.
As soon as the purchased Product is shipped, you shall receive an email thet wil contain a shipment tracking code to the address indicated in the Order.
broq.world's Customer Service shall provide the assistance required for any potential problem relating to the delivery. You may contact broq.world's Customer Service by email at email@example.com